Quick Help

The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.



 Category: Old iOS and Android App Guide

Articles in this Category

App Features and Settings Guide
In 2013, JSJS Designs released new apps for both iOS and Android which have brought the two platforms to parity in terms of visual appearance and features.  There have been many new features adde...
Article rated 2.3/5.0
How to add and control/schedule heating devices on the app?
Please see the App help links below : http://www.lightwaverfhost.co.uk/apphelp/ios/lwrf/app/heating/
Article rated 2.6/5.0
What is an Event and how do I add one?
Events (previously called Sequences) are a quick way to do something with multiple steps in your LightwaveRF home at any time you want. A great example is ‘Make cup of Tea’. 
Article rated 3.0/5.0
What is a Timer and how do I set one up?
Timers can be used to truly automate your house with LightwaveRF.  You can easily set an event, a mood or a device to switch on/off/dim/start/open/stop/close at any time and to repeat this on set...
Article rated 2.1/5.0
How many rooms and devices can I have?
Currently you can have 8 different rooms and 6 devices in each. This will be expanded in the near future.
Article rated 3.0/5.0
Can I have more than one energy monitor?
Not currently. Plans are in place to increase the limit.
Article rated 3.0/5.0
What are the ‘Home’ and ‘Away’ buttons for on the Home page?
These are shortcut buttons to events which allow you to switch a number of devices to certain statuses one by one – The suggestion is that you would have the same devices you want switching on (or o...
Article rated 2.3/5.0
Why does the Home page ask me ‘At Home?’
This is a setting that will establish which Link and devices to default to upon opening of the app. Again, this is only applicable for users with multiple Links
Article rated 2.3/5.0
How many Events and Timers can I have?
You can have a total of 32 Events and 32 Timers.
Article rated 3.0/5.0
When looking at a heating device there’s a ‘Last Updated’ section, what does that mean?
This details the last time the app checked the Link for the devices latest report. It does not necessarily mean it is the last time the device reported in. The app will request an update upon opening ...
Article rated 3.0/5.0
What do the arrows mean next to the room temperature?
These dictate whether the device is trying to increase or decrease the current temperature.
Article rated 3.0/5.0
Can I reorder my heating devices?
This is currently only possible using iOS. On the heating page, press the ‘edit’ button and then hold down on the three lines that appear on the right hand side of each device, after a second the...
Article rated 3.0/5.0
I’m a light sleeper, is there a way to stop the TRV’s moving at night?
Yes. Each TRV can be set to a target temperature or a fixed pin position from a rating of 0 to 5 (0 being full closed/0%, 1 is 20% open, 2 is 40%, 3 is 60%, 4 is 80%, and 5 is fully open/100%). You ca...
Article rated 2.6/5.0
How do I save my schedules so that others who log in can see what’s set?
Go to the ‘More’ tab, then select ‘Settings’, scroll down and find the green box that reads ‘Save settings to the web server’. This will save the schedule you’ve set and allow others to ...
Article rated 3.0/5.0
Are manual changes to the devices reported on the app?
No. We’d recommend only making changes via the app.
Article rated 3.0/5.0
What constitutes a ‘day’ in terms of the heating cycle?
The days run 6am to 6am.
Article rated 3.0/5.0
Can I have my heating devices as part of a mood in a room?
No. The heating devices are separate from the operation of the lighting and power devices and don’t fit in with any moods/events/timers as they run their own separate schedules.
Article rated 3.0/5.0
My devices are taking a while to respond to the commands, why is this?
The app may default into 'Remote Mode’ when first downloaded (or following an update), which effectively means that each time you send a command it is going via the server first (as though sending t...
Article rated 2.7/5.0
How to use the app ?
Please see the App Help link below : http://www.lightwaverfhost.co.uk/apphelp/ios/lwrf/app/
Article rated 2.3/5.0